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Hong Kong - Bank of China (Hong Kong) Limited, following in the footsteps of HSBC Hong Kong, announced today (20th) that it will suspend the screenshot and video recording functions of its personal and corporate mobile banking applications on Android devices until further notice

The move comes in response to recent incidents where scammers tricked users into installing mobile apps containing malware (malware) on their mobile devices, thereby obtaining customers' online banking login details. The new regulations are designed to protect the interests of customers. Banks specifically recommend that users not modify mobile devices through techniques such as jailbreaking or rooting.
To address the temporary suspension, Bank of China (Hong Kong) Limited is providing customers with alternative methods to retain records of transfers or payments to third parties. For personal mobile banking customers, if they want to keep transfer transactions or payment records, they can click the "Save Details" button on the transaction completion interface to store relevant image records in the device's photo album. Customers can also access their payment history for the past 45 days by selecting "Menu > Transfers & Payments > Transaction History", where the "Save Details" feature is also available.
When corporate mobile banking customers make transfers or payments, the bank provides a "payee notification" function and retains relevant transaction records. Upon successful authorization and submission of payment, the bank will send an email notification to the customer and designated recipients.
中国银行(香港)有限公司暂时暂停Android应用程序的截图及录像功能
香港 - 中国银行(香港)有限公司效仿香港汇丰银行今日(20日)宣布,暂停Android设备上个人及企业手机银行应用程序的截图及录像功能,直至另行通知。 。 注意。
此举是为了应对最近发生的事件,诈骗者诱骗用户在其移动设备上安装包含恶意软件的移动应用程序,从而获取客户的网上银行登录详细信息。 新规定旨在保护客户的利益。 银行特别建议用户不要通过越狱或root等技术修改移动设备。
为了解决暂时暂停的问题,中国银行(香港)有限公司正在为客户提供替代方法来保留向第三方转账或付款的记录。 对于个人手机银行客户,如果需要保留转账交易或支付记录,可以点击交易完成界面的“保存详情”按钮,将相关图像记录存储在设备相册中。 客户还可以通过选择“菜单>转账与付款>交易历史记录”来访问过去45天的付款历史记录,其中还提供“保存详细信息”功能。
企业手机银行客户进行转账或支付时,银行提供“收款人通知”功能,并保留相关交易记录。 成功授权并提交付款后,银行将向客户和指定收件人发送电子邮件通知。
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