A concerning incident was reported involving a Hong Kong woman named Ms. Chan. According to Ms. Chan, she had entrusted her daughter to deposit HK$30,000 into her credit card account. However, when Ms. Chan checked her account, she was shocked to find that only HK$3,000 had been deposited, resulting in a startling shortfall of HK$27,000.
Ms. Chan explained that she had asked her daughter to handle the deposit as she was preparing for a trip. The daughter reported that she had counted 60 banknotes of HK$500 each and the ATM screen displayed the total amount as HK$30,000. The daughter also provided Ms. Chan with a deposit slip showing 60 banknotes of HK$500.
After receiving the deposit slip, Ms. Chan checked her bank app, only to find that the actual deposit was a mere HK$3,000, leaving her perplexed and exclaiming, "I've lost a whopping 27,000!"
Concerned about the discrepancy, Ms. Chan visited the bank's Sha Tin branch to seek an explanation. The bank requested the original deposit receipt, but the daughter had already discarded it at the Sha Tin station. Ms. Chan then requested access to the bank's CCTV footage to investigate the matter further. However, the bank denied her request, citing potential criminal implications.
After reviewing the CCTV footage, the bank confirmed that the recorded transaction did not match the claimed HK$30,000 deposit. Feeling frustrated, Ms. Chan reported the incident to the police, but they deemed it a non-criminal matter and also denied her access to the CCTV footage, leaving her feeling unprotected and speechless.
The daughter, when interviewed, expressed confusion as to why the original receipt was insisted upon when she had taken a photo of it, emphasizing that she had not fabricated the evidence.
This incident has raised concerns about the reliability of ATM transactions and the transparency of financial institutions in addressing such disputes. As the investigation continues, the public waits to see if any resolution or explanation can be provided to Ms. Chan and her family.
香港女子稱存入3萬港元只存入3千港元 - 點心日報
一宗令人關注的事件在香港發生。據稱,一名叫陳女士的香港女子,委託她的女兒把3萬港元存入她的信用卡戶口。然而,當陳女士查看戶口時,她震驚地發現只有3,000港元被存入,造成了27,000港元的驚人差額。
陳女士解釋,她要準備出外旅行,所以請女兒代為處理存款。女兒表示,她已計算了60張500港元鈔票,銀行櫃員機螢幕也顯示總額為30,000港元。女兒還向陳女士提供了一張顯示60張500港元鈔票的存款單。
收到存款單後,陳女士檢查了銀行應用程式,卻發現實際只存入了3,000港元,令她困惑地大喊︰「我損失了27,000元!」
為了解釋這一差異,陳女士前往沙田分行的銀行尋求解釋。銀行要求提供原始的存款收據,但女兒已在沙田站丟棄了它。陳女士隨後要求查看銀行的閉路電視錄像,以進一步調查此事。然而,銀行以潛在刑事影響為由拒絕了她的要求。
在檢查閉路電視錄像後,銀行證實所記錄的交易與聲稱的30,000港元存款並不匹配。感到沮喪的陳女士向警方報案,但警方認為這不是刑事案件,也拒絕她查看閉路電視錄像,令她感到無助和語塞。
被採訪的女兒表示,她已拍攝了原始收據的照片,所以不明白為什麼銀行要堅持索取原件,並強調她並沒有偽造證據。
這起事件引發了人們對自動櫃員機交易可靠性和金融機構在處理此類爭議時的透明度的關注。在調查繼續進行的同時,公眾正等待是否會為陳女士及其家人提供任何解決方案或解釋。
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