In a heartwarming exchange, a young Tesla owner from China reached out to Elon Musk, the CEO of Tesla, to report an issue with the touchscreen in her vehicle. The post has since gained significant attention online.
Molly, the Tesla owner, recorded a video addressing Musk directly. In the clip, she explains the problem she was facing - when she tried to draw on the Tesla's touchscreen, the lines she had previously drawn would sometimes disappear as she continued to add new markings.
"Hello Mr Musk. I am Molly from China. I have a question about your car. When I draw a picture, sometimes the lines disappear like this. You see it? So can you fix it? Thank you," Molly says in the video.
Musk, known for his active engagement with Tesla owners, quickly responded to Molly's request, simply tweeting "Sure" in acknowledgment of the issue.
The post has since gone viral, amassing over a million views and 14,000 likes on the platform. Many users praised Molly's polite and well-spoken approach, as well as Musk's prompt response to address the concern.
"That's awesome. Thank you for sharing this bug with us all. It's great to see Elon responding," wrote one user.
Another commented, "Well done on explaining the problem Molly!!!"
Meanwhile, Musk has confirmed that he is currently working on Tesla's fourth master plan, which he believes will be "epic." These master plans have historically served as a roadmap for the company's future goals and strategies.
The exchange between Molly and Musk highlights the direct communication channels Tesla encourages with its customers, allowing them to provide feedback and have their concerns addressed by the company's leadership.
中國特斯拉車主向埃隆·馬斯克求助修復螢幕問題,並得到快速回應
在一個溫馨的交流中,一名來自中國的年輕特斯拉車主向特斯拉CEO埃隆·馬斯克反映了她車輛觸摸屏上的一個問題。這篇文章後來在網上引起了巨大關注。
摩莉,這名特斯拉車主,錄製了一段視頻直接向馬斯克求助。在短片中,她解釋了遇到的問題 - 當她試圖在特斯拉的觸摸屏上作畫時,她之前畫的線條有時會在她繼續添加新的標記時消失。
"馬斯克先生,我是來自中國的摩莉。我有一個關於你的車的問題。當我畫畫時,有時線條會像這樣消失。你看到了嗎?所以你能修好它嗎?謝謝。"摩莉在視頻中說。
以積極回應車主反饋著稱的馬斯克,迅速回應了摩莉的請求,簡單地在推特上回覆"好的"以確認這個問題。
這篇帖子此後迅速在網上走紅,在該平台上獲得了超過100萬的瀏覽量和14,000個讚。許多用戶讚揚了摩莉的禮貌和口齒伶俐,以及馬斯克的迅速回應來解決這個問題。
"太棒了。感謝您與我們分享這個bug。看到埃隆作出回應真是太好了,"一位用戶寫道。
另一位用戶評論說,"摩莉,你真是解釋問題非常出色!!!"
與此同時,馬斯克確認他目前正在推進特斯拉的第四個總體計劃,他相信這將是"史詩般的"。這些總體計劃historically一直作為公司未來目標和策略的藍圖。
摩莉和馬斯克之間的交流突出了特斯拉鼓勵與客戶直接溝通的渠道,允許他們提供反饋並讓公司領導層解決他們的問題。
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